Voice Quality Management – VQM
You have VoIP problems. If the problem is a persistent failure, then you have a good chance of solving it. If the problem is intermittent, and is not always present, then you need not only the current network data but the historical data of what was happening on your network during that problem. You also have to apply analytics to the information you collect to process the wealth of data, come to a conclusion, and resolve the problems.
This webinar reviews the challenges encountered delivering voice quality, ITIL as applied to voice quality management, and real world statistics drawn from VSM’s cloud platform on call quality and the problems faced.
Click on the screen to view the EDUcast.
Webinar hosted in conjunction with Telecom Reseller.