Virsae Service Management keeps UC and CC systems performing at their best.
One month of VSM in action – 2020

0 m
Events
auto-remediated
0 m
Calls assessed for
user experience
0 k
Channels measured for
capacity usage
0 k
Queues analyzed for
customer experience
0
Documents created
per second

Why a best practice framework matters

Watch the video to see why VSM’s ITIL service management framework is best placed to process the
mountains of data  and perform the analytics required in supporting modern UC and CC environments.

Improve quality of interactions – Increase uptime – Protect and build your brand

BOOK A DEMO

VSM takes a bite out of manufacturer
support costs at Monster

“Within minutes, we had all our Avaya data backed up in the cloud. As far as I know, this simply isn’t possible with other tools currently on the market.”

— Gary McMahon, Monster Inc

Read the customer story

Less noise, more action
at Integration Partners

“VSM is the end of stare and glare – now our operations staff have only actionable items in the queue and know exactly what they’ve got to do.”

— Michelle Brockney, Integration Partners

Read the customer story

Latest Tweets

Latest Twetter Feeds

Virsae @Virsae
Virsae  @Virsae
Oct 14
Great to see Gary Audin reference @Virsae in his blog about AIOps. VSM paves the way for UC support team modernizat… https://t.co/1nJl2q4ziN
reply retweet favorite
Virsae  @Virsae
Sep 24
Are you aware when your organization is under attack? Our customers had their Session Border Controllers drop over… https://t.co/s9Uw9T29i5
reply retweet favorite
Virsae  @Virsae
Sep 11
Take your Contact Center #CX reporting next level. Join our 30 minute @IAUG live webinar on Wednesday September 16t… https://t.co/OCnQaajeTD
reply retweet favorite

Recent News