Is Your UC System Coping with Remote Workers?

Keep your Avaya platform optimized as office-based staff  transition from their workplace to home.

The mass migration to remote working has put new stresses on UC and contact center (CC) platforms.

Uptake of Avaya’s 90-day complimentary access license provides a taste of what’s happening*:

  • Remote worker registrations up 21%
  • Bandwidth consumption up 31%
  • Video is now 8.2% of SIP sessions
    *Figures based on one week’s VSM analysis of UC transactions for financial sector customers 9-16 March.

Don’t get surprised by surging demand for system resources or the instability of public internet that at-home workers rely on.

View the 90 second Remote Working update from Ross Williams, Virsae COO.

Remote Worker Assessment

Puts you in the driver’s seat, providing real-time indicators of critical changes to keep your UC and CC platforms running at peak performance, wherever your staff work.

  • Express UC and CC system health check
  • Remote platform access
  • Analyzes configuration, capacity, security and CX
  • Report highlights critical issues, fixes, and cost savings
  • Expert advice for improvements

Contact us today for a sample readout of the Remote Worker Assessment for optimizing your Avaya UC and CC platforms.