Tony Jayne

Tony is responsible for the management, strategy and financial performance of Virsae. He has more than 20 years management experience and has traveled extensively, developing international relationships with vendors, partners and customers.

Tony sees his role as creating an environment in which his team of talented industry professionals can excel.

Matthew Bagley
Chief Technology Officer

Matthew is responsible for Virsae’s software development and strategy. He has spent more than 20 years developing hardware and software solutions for the ICT and telecommunications industry. Matthew coordinates the business requirements and technical inputs from all members of the team to produce the technical direction for Virsae’s development team.

Ross Williams
Chief Success Officer

Ross manages the Customer Success and Professional Services teams in support of Virsae’s international customer base. His responsibilities include customer experience, analytics, insights, and strategic product market fit. Ross has more than 20 years experience in the IT and telecommunications industries.

Mark Vincent
VP Strategic Alliances

Mark is responsible for the development of Virsae’s strategic alliances in key markets, with specific focus on the benefits Virsae can drive for its alliance partners. Mark has more than 30 years’ experience in senior management and market development roles across the IT and telecommunications sector.  He holds a Graduate Diploma in Business (Info Services) from Auckland University and NZCE (Telecoms).

Charles Carlos, Virsae VP Sales N. America

Charles Carlos
VP Sales, North America

Charles is responsible for spearheading sales of Virsae Service Management (VSM) to our growing portfolio of business partners and enterprise clients, and accelerating growth to achieve sustainable industry leadership in North America. He brings more than 20 years’ experience in technical sales and leadership to support the US team.

Ian McCarthy
Director, UK & EMEA

Ian engages with our partners to help them build further value into their services propositions with Virsae’s portfolio and expertise. He has over 20 years’ experience providing impactful customer support service solutions across a range of verticals, through his high profile service delivery, account management and director level roles within the BPO and IT sectors.