SIP (Session Initiation Protocol) is becoming the underlying protocol of everything. From IP Phones, to integrating applications, to telco trunks. Yet manufacturers don’t provide sufficient capability for trouble-shooting SIP. VSM takes all SIP messages, parses, links, stores and analyses them. This leads UC support teams directly to the cause of underlying issues.

What’s it for?

Reducing the time and skill level required to trouble-shoot SIP provides a major productivity gain for UC Support teams.

SIP Troubleshooting in Action

Click on the screen below for a 1-minute demonstration.

Where do I find it?

Virsae’s AI engine is embedded in Availability Manager and is enabled by default.  Simply configure your SIP proxies to deliver SIP messages to the VSM Collector.

SIP Session Trace captures and stores SIP signaling messages for 13 months. Use these traces to diagnose and resolve SIP issues, even if they’ve occurred in the past, and even if they’re outside of the enterprise environment.