What’s it for?
See details of changes made on Avaya Communication Manager:
- Capture changes over a 13-month period
- Identify who made changes
- Identify when changes were made
- See the detail of the changes
- Back out of changes (if required)
- Automatically maintain a detailed audit log
Where do I find it?
Change Logs are available in VSM’s Change Manager module under View Change Logs.
Change Logs in Action
Change Logs Example
This report gives you a detailed view of changes:
- Who made the change
- When they made the change
- From which work station
- What Configuration Item (CI) changed
- What field(s) on the form changed
- The old field value
- The new field value