R142 now available

Customers have often asked us about the ability to apply tags to locations, equipment, or other entities - and with this release we are bringing you just that. And, along-side our newly released tagging functionality, we're also introducing several other enhancements to improve your user experience in VSM. At a glance: Ability to Tag Customers, [...]

2020-11-18T21:47:13+12:00November 18th, 2020|Release|

R141 now available

This release showcases an early glimpse of our new SIP Response Code Summary dashlet. And, we've also added several enhancements to improve usability, making management even easier: For our business partners, a consolidated view of Change Calendar showing all changes at a glance Consolidating CPU, Memory, and Disk reports into the one OS Performance report [...]

2020-11-03T16:47:31+12:00November 3rd, 2020|Release|

R140 now available

New Functionality Customize which SIP response codes to alarm on in Protocol Validation Last month we added support for creating protocol validation for SIP, and raising an alarm when a 4xx/5xx/6xx response code is detected. By default all SIP Failure responses will raise an alarm, specifically: 4xx: Client failure 5xx: Server failure 6xx: Global failure [...]

2020-10-20T10:10:50+12:00October 19th, 2020|Release|

Virsae has been updated – R139

Another update to VSM has just been deployed. New Functionality Ability to move files and folders In Service Desk > Files and Folders, it is now possible to move a file from one folder to another by using "drag and drop". Fixes CDR only uses first equipment selection - There was an issue on the [...]

2020-10-12T19:37:07+12:00October 12th, 2020|Release|

VSM has been updated – R138

With this release the focus is ongoing incremental improvements as we continue to drive forwards.   New Functionality On the Voice Quality Management page, the name filter in the expression builder has been extended to contain string matching operators: Contains != not equals = equals IPNR Site Mapping for ACMs On the Manage Equipment page, for ACM, clicking [...]

2020-09-22T15:51:53+12:00September 22nd, 2020|Release|

Virsae has been updated – R137

With this update, we have lifted our game on monitoring, by incorporating AI to automatically detect new equipment, and introducing newly powerful SIP monitoring via protocol validation. New functionality New equipment Detection On the Service Desk -> Equipment Locations -> Manage Equipment page, a notification panel is now shown listing any new equipment our AI engine [...]

2020-09-10T13:34:52+12:00September 9th, 2020|Release|

VSM has been updated – R136

This release showcases the new equipment importer, saving engineers time, and simplifying the management and set up of VSM. We've also updated protocol validation to provide you with full history of any validations you have set up, when they may have failed, and how long the outage lasted, complete with availability calculations. New Functionality VSM [...]

2020-08-26T13:41:35+12:00August 25th, 2020|Release|

VSM has been updated – R135

This release covers fixes and improvements to reports, protocol validation, and equipment management. New Functionality Media Gateway Summary Report updated with additional data The Media Gateway Timeout, and Media Gateway Timeout Summary reports now both show the same information. Previously the individualized gateway report included timeouts, signalling channel restarts and link bounces, while the summary [...]

2020-08-11T12:30:02+12:00August 11th, 2020|Release|

VSM has been updated – R134

R134 marks a significant release for Virsae, and introduces Role-based Access for Business partners. Role-based Access allows Business Partners to manage their users into roles, and gives them the ability to specify which customers, locations, and equipment their users have access to. And of course, this release also contains numerous other fixes and enhancements from [...]

2020-07-29T11:21:35+12:00July 29th, 2020|Release|

VSM has been updated – R132

This release focuses on Reports, the Windows Health Dashlet, and ongoing fixes and improvements to make your daily experience of VSM just a little bit better. At a glance: Windows System Health Dashlet now shows SQL Performance Counters Reporting enhancements for Customer Equipment and Station Data reports   New Functionality Windows System Health Dashlet The [...]

2020-06-29T17:47:37+12:00June 29th, 2020|Release|
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