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So far vividadmin has created 34 blog entries.

CHANGE LOGS

What's it for? See details of changes made on Avaya Communication Manager: Capture changes over a 13-month period Identify who made changes Identify when changes were made See the detail of the changes Back out of changes (if required) Automatically maintain a detailed audit log Where do I find it? Change Logs are available [...]

2017-05-05T17:57:38+00:00 December 13th, 2016|VSM Tips|

AVAYA EXPERIENCE PORTAL (AEP) DASHBOARD

What's it for? Provides a real time view of AEP at a glance and significantly reduces time to repair by pinpointing the underlying cause of issues. VSM dashboards run the same diagnostic commands experienced engineers run when they are identifying problems. These commands are run on a minute to minute basis, and the results [...]

2017-05-05T17:58:02+00:00 November 22nd, 2016|VSM Tips|

PING TESTS

What's it for? Provides an assurance that devices under management are reachable and running. About Ping Ping is a software utility used to test the reachability of a host on an IP network. It measures the roundtrip time for messages sent from the originating host to a destination device that are echoed back to the [...]

2017-05-05T18:00:14+00:00 November 3rd, 2016|VSM Tips|

AVAYA APPLICATION ENABLEMENT SERVICES (AES) DASHBOARD

What's it for? Provides a real time view of AES at a glance, and significantly reduces time to repair by pin-pointing the underlying cause of issues. VSM dashboards run the same diagnostic commands experienced engineers run when they are identifying problems. These commands are run on a minute to minute basis, and the results are [...]

2017-05-05T18:00:01+00:00 October 21st, 2016|VSM Tips|

Virsae scoops ISV of the year

Auckland, 13 October 2016 – Capping off a stellar 12 months of growth, Virsae was awarded ISV (Independent Software Vendor) of the year at the 2016 Reseller News ICT Industry Awards in Auckland last night. Virsae beat out other finalists Enghouse Interactive and EVA Receptionist, taking overall honours just months after picking up the TNT Express [...]

2017-05-05T17:54:53+00:00 October 17th, 2016|News|

AVAYA CALL MANAGEMENT SERVER (CMS) DASHBOARD

What's it for? Provides a real time view of CMS system health at a glance, and significantly reduces time to repair by pin-pointing the underlying cause of issues. Covers: Server hardware and OS health Processor occupancy and uptime Backup status Connection to ACM status Number of CMS Supervisor clients connected VSM dashboards run the [...]

2017-05-05T17:59:49+00:00 October 4th, 2016|VSM Tips|

TRUNK GROUP CONSOLIDATED REPORT

What’s it for? Ideal for engineers to model the scale of combined trunk groups and accurately assess trunk number requirements. Summary view of traffic data from multiple trunk groups Modeling of traffic volume Assess trunk number requirements Cost saving Where do I find it? Available as part of VSM’s Capacity Manager module within Reports. Capacity [...]

2017-05-05T17:59:40+00:00 September 15th, 2016|VSM Tips|

AVAYA COMMUNICATION MANAGER (ACM) DASHBOARD

What's it for? Provides a real-time view of ACM at a glance, and significantly reduces time to repair by pin-pointing the underlying cause of issues. Covers: Server hardware and OS health Processor occupancy and uptime Media Gateway registration Gatekeeper health Alarms attributable to Media Gateways Carrier local loop health for DS1 VSM dashboards run [...]

2017-05-05T17:59:31+00:00 September 1st, 2016|VSM Tips|

Top 10 Items to Monitor in your Avaya Environment

Big gains await those who have UC service management tools at their fingertips. These tools allow UC teams to prevent outages, improve end user experience and right size resources across the network. Analysts estimate that the introduction of UC service management reduces reactive break-fix activity by up to 80 percent - an effective warning system at the [...]

2017-05-05T17:34:57+00:00 August 19th, 2016|Blog|

TRUNK GROUP REPORT

What’s it for? Ideal for forward planning and growth forecasting.  Measures actual trunk group occupancy over a selected period of time, for both single and multiple trunk groups. Measures trunk group use over a period of time Compare traffic between trunk groups Identify where traffic congestion issues may be evident Traffic modelling, planning and forecasting [...]

2017-05-05T17:59:19+00:00 August 16th, 2016|VSM Tips|